Hong Kong & Mainland China fulfillment · International deliveryAlma@genchipems.com · +86 193 3087 7954
Policy

Warranty & Returns

Warranty duration depends on product condition and is confirmed in each quotation. Tested or refurbished products may carry up to a one-year warranty; manufacturer coverage for new products is confirmed separately.

Report suspected DOA or shipping damage promptly with order details, serial numbers, packaging photos and test evidence. Return authorization is required before shipment.

Contact

Questions may be sent to Alma@genchipems.com.

Last updated: June 20, 2026

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